California Attorney General
Quick Contact
Phone: 1-800-952-5225 (toll-free)
Website: oag.ca.gov
File Complaint Online: Consumer Complaint Form
Office Locations
Sacramento (Main Office)
Address:
1300 I Street
Sacramento, CA 95814-2919
Phone: (916) 445-9555
Mailing Address:
P.O. Box 944255
Sacramento, CA 94244-2550
Los Angeles
Address:
300 South Spring Street
Los Angeles, CA 90013-1230
Phone: (213) 269-6000
San Francisco
Address:
455 Golden Gate Avenue, Suite 11000
San Francisco, CA 94102-7004
Phone: (415) 510-4400
Oakland
Address:
1515 Clay Street
Oakland, CA 94612-1499
Phone: (510) 879-1300
San Diego
Address:
600 West Broadway Street, Suite 1800
San Diego, CA 92101-3702
Phone: (619) 738-9000
Fresno
Address:
2550 Mariposa Mall, Room 5090
Fresno, CA 93721-2271
Phone: (559) 705-2300
How to File a Consumer Complaint in California
Online Filing (Recommended)
- Visit the California AG Consumer Complaint Form
- Complete all required fields with accurate information
- Describe your complaint in detail with dates and amounts
- Upload supporting documents (receipts, contracts, correspondence)
- Submit and save your confirmation number
Response time: The AG's office typically responds within 30-60 days, though complex cases may take longer.
By Phone
Call the toll-free consumer hotline: 1-800-952-5225
Hours: Monday-Friday, 8:00 AM - 5:00 PM Pacific Time
Representatives can assist with:
- Filing complaints over the phone
- Questions about consumer rights
- Complaint status inquiries
- General information about AG services
By Mail
Download and complete the Consumer Complaint Form (PDF)
Mail to:
California Department of Justice
Attn: Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
Include: Copies (not originals) of all supporting documents
California Consumer Protection Priorities
Privacy & Data Security
California enforces the strongest state privacy laws in the nation (CCPA/CPRA). The AG pursues data breach notifications, unauthorized data sales, and privacy violations.
False Advertising
The AG aggressively enforces California's Unfair Competition Law (UCL) and False Advertising Law (FAL) against deceptive business practices.
Environmental Claims
Greenwashing and false environmental claims are priority enforcement areas for California AG.
Tech Company Accountability
California leads the nation in holding tech companies accountable for privacy violations, antitrust issues, and consumer harm.
California-Specific Consumer Laws
- California Consumer Privacy Act (CCPA/CPRA): Right to know what personal data companies collect, right to delete, right to opt-out of sales
- Song-Beverly Consumer Warranty Act: Strong lemon law for defective vehicles
- Automotive Repair Act: Protections for auto repair consumers
- Home Improvement Contract Law: Contractors must provide detailed written contracts
- Tenant Protection Act (AB 1482): Rent control and just cause eviction protections
- Proposition 65: Requires warnings for products containing chemicals known to cause cancer or reproductive harm
What California AG Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Data breaches
- Privacy violations
Business Practices
- Unfair competition
- False claims
- Contract violations
- Warranty issues
- Pricing violations
Specific Industries
- Auto dealers & repair
- Contractors
- Landlord-tenant
- Debt collection
- Healthcare billing
Charitable Organizations
- Charity registration
- Fundraising fraud
- Misuse of donations
- Fake charities